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Terms of Service

Last updated: October 9, 2026

These terms govern your use of buildchill.com and anything you do through it, including booking a call or sending us a message. Please read them. If you do not agree with them, do not use the site.

1. Who you are agreeing with

This site is operated by Build & Chill Incorporated, a company based in Ontario, Canada. In these terms, "we", "us" and "our" mean Build & Chill Incorporated. "You" means the person using the site.

2. Accepting these terms

You accept these terms by ticking the box that appears when you submit the contact form or book a call, and by continuing to use the site. Where you accept on behalf of a company, you confirm you are authorised to bind that company, and "you" means that company. You must be at least 18 years old, or the age of majority where you live, to use this site.

3. What this site is

This site describes services offered by Build & Chill, including AI workflow automation, business systems and standard operating procedures, lead generation systems, content, virtual assistant management, admin support, and founder coaching.

Everything published here, including pricing, service descriptions, case studies, and blog posts, is provided for information only. It is not an offer capable of acceptance, and it is not a quote, a quotation, or a binding commitment to supply anything at a stated price. No client relationship is created by browsing this site, sending a message, or booking a call.

4. Engagements are governed by a separate agreement

If we work together, that work is governed by a separate written agreement signed by both sides, covering scope, fees, timelines, ownership, and confidentiality. That agreement governs the engagement and takes precedence over these terms in the event of any conflict. Nothing on this site varies a signed agreement.

5. No professional advice

Content on this site, including blog posts, case studies, and anything discussed on an introductory call, is general commentary about business operations and automation. It is not legal, accounting, tax, financial, medical, or psychological advice, and it is not a substitute for advice from a qualified professional who knows your circumstances. Founder coaching offered through Build & Chill is business coaching. It is not therapy, counselling, or any form of clinical or mental health treatment, and it is not delivered by a licensed health practitioner. You are responsible for decisions you make about your own business.

6. Results are not guaranteed

Any outcome described in a case study, testimonial, or example reflects what happened for that specific client, in their specific situation, with their specific inputs. It is not a promise, guarantee, or prediction that you or anyone else will get a comparable result. Results depend on factors outside our control, including your market, your team, your existing systems, and how the work is applied. We do not guarantee any particular level of revenue, saving, time recovered, or business outcome.

7. Booking a call

Booking a time reserves that slot on our calendar and sends you a calendar invitation. You can reschedule or cancel from that invitation. We may reschedule or decline a booking, and we may decline to work with anyone, for any lawful reason. Arriving late or not at all does not create any obligation on either side beyond the call not happening.

8. Acceptable use

You agree not to:

  • use the site for any unlawful purpose, or in breach of these terms;
  • submit false information, impersonate anyone, or book calls you have no intention of attending;
  • scrape, crawl, harvest, or systematically extract content or data from the site, or use it to train a machine learning model, without our prior written permission;
  • attempt to gain unauthorised access to the site, its servers, or any connected system, or probe or test its security;
  • introduce malware, or interfere with the operation or availability of the site, including by overloading it;
  • use the site to send spam, or to collect contact details for unsolicited messaging.

9. Intellectual property

All content on this site, including copy, design, layout, graphics, video, and code, is owned by us or used with permission, and is protected by copyright and other laws. You may view it, and share links to it. You may not copy, republish, adapt, or use it commercially without our prior written permission. The Build & Chill name and logo are ours, and nothing here grants you a licence to use them.

10. Your content

You keep ownership of anything you send us through the site. By sending it, you grant us permission to read, store, and use it for the purpose of responding to you and arranging our work together, as described in our Privacy Policy. Do not send us confidential information through the site before a confidentiality agreement is in place.

11. Third-party links and services

This site links to sites and services we do not control, and the booking flow relies on third-party providers. We are not responsible for their content, their availability, or their handling of your information. Their terms and policies apply when you use them.

12. Availability

We do not promise the site will be available without interruption or free of errors. We may change, suspend, or withdraw any part of it, including any service described on it, at any time and without notice.

13. Disclaimer of warranties

The site and its content are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we exclude all representations, warranties, and conditions, whether express or implied, including any implied warranty of merchantability, fitness for a particular purpose, accuracy, or non-infringement.

14. Limitation of liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, consequential, punitive, or exemplary loss, or for any loss of profit, revenue, data, goodwill, or business opportunity, arising out of or connected with your use of this site, however caused, and whether or not we were advised such loss was possible.

Our total aggregate liability arising out of or connected with the site is limited to one hundred Canadian dollars (CAD $100). This clause governs the site only. Liability arising from a signed client agreement is governed by that agreement.

Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud, for fraudulent misrepresentation, or for death or personal injury caused by negligence. If you are a consumer, these terms do not affect rights you have under consumer protection legislation that cannot be waived by agreement.

15. Indemnity

You agree to indemnify us against any claim, loss, liability, and reasonable legal cost arising from your breach of these terms, your misuse of the site, or your infringement of anyone else's rights.

16. Suspension

We may restrict or block your access to the site at any time if we reasonably believe you have breached these terms. Sections that by their nature should survive, including sections 9, 13, 14, 15, and 18, continue to apply afterwards.

17. Changes to these terms

We may update these terms as the site or the law changes. The revised version applies from the date it is posted, shown at the top of this page. Continuing to use the site after that means you accept the change. Check back occasionally so you know what applies.

18. Governing law and jurisdiction

These terms and any dispute arising from them are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there, without regard to conflict of laws rules. You and we agree to the exclusive jurisdiction of the courts of Ontario, except that either side may seek injunctive relief in any court of competent jurisdiction. If you are a consumer, this does not deprive you of the protection of the mandatory laws of the country where you live.

19. General

If any part of these terms is found unenforceable, the rest continues to apply. A delay in enforcing any part of them is not a waiver of it. You may not assign your rights under these terms without our consent. Together with our Privacy Policy, these terms are the entire agreement between us regarding the site.

20. Contact

Questions about these terms: admin@buildchill.com